%0 Journal Article
%T Factors Affecting Employee Satisfaction among Non-teaching Staff in Higher Educational Institutions in Malaysia
%J American Journal of Economics
%@ 2166-496X
%D 2012
%I 
%R 10.5923/j.economics.20120001.21
%X The purpose of this study is to examine the factors which influence employee satisfaction among the senior non-teaching staff members in higher educational institutions in Malaysia. Employee satisfaction leads to ensuring that a higher productivity is derived from all employees within an organization. The four variables viz. management knowledge, leadership, training and employee satisfaction were measured using a 5-point interval scale. Using Structured Equation Modeling (SEM) technique, it was found that leadership has a significant impact on employee satisfaction whereas management knowledge and training do not significantly influence employee satisfaction.
%K Employee Satisfaction
%K Non-Teaching Staff
%K Higher Education Institutions
%K Structure Equation Modeling (SEM)
%K Leadership
%K Training
%K Management Knowledge
%U http://article.sapub.org/10.5923.j.economics.20120001.21.html