%0 Journal Article
%T Human Resource Management - Emotional Intelligence: Communication Effectiveness mediates the Relationship between Stress Management and Job Satisfaction
%A Hassan Jorfi
%A Hashim Fauzy Bin Yaccob
%A Ishak Md Shah
%J International Journal of Managing Information Technology
%@ 0975-5586
%D 2011
%I Academy & Industry Research Collaboration Center (AIRCC)
%X Stress management remains a key topic of concern among managers and employees worldwide. The mostsignificant contribution of this research is the discovery the stress management related to communicationeffectiveness, and on the other hand, communication effectiveness related to job satisfaction withinorganizations of Iran. Communication effectiveness is a crucial factor for organization's performance andgrowth and plays an important role in stress management, and job satisfaction of today¡¯s competitiveorganizations. According to literature on business area and logical arguments we proposed thatcommunication effectiveness can moderators the link between stress management with job satisfaction. Therespondents consist of 133 form educational administrations and Agriculture Bank of Iran. The method thatused to maintain the stress management, communication effectiveness and job satisfaction is Kendall¡¯scoefficient of concordance. Results indicate stress management of emotional intelligence has a positiverelationship with communication effectiveness and also communication effectiveness plays a key role in jobsatisfaction.
%K Emotional Intelligence
%K Stress Management
%K Communication Effectiveness
%K Job Satisfaction.
%U http://airccse.org/journal/ijmit/papers/3411ijmit01.pdf