%0 Journal Article
%T Humanized care in the family health strategy
%A Alana Tamar Oliveira de Sousa
%A Solange F¨¢tima Geraldo da Costa
%A Patr¨ªcia Serpa de Souza Batista
%A Jael R¨²bia Figu¨ºiredo de S¨¢ Fran£¿a
%J Revista Sa¨²de.Com
%D 2010
%I Universidade Estadual do Sudoeste da Bahia
%X The Health Community Agent (HCA) has contributed in a meaningful way to enhance the bond professional-user/family, providing, thus, the humanized care for the users who receive attention from the Family Health Strategy (FHS). This research had the aim to investigate the strategies adopted by the health community agents in order to supply the humanized care for the FHS user. It is an exploratory research of qualitative nature which was accomplished in the Basic Health Units ¨C BHU, placed in the Distrito Sanit¨¢rio III, in Jo o Pessoa ¨C PB. Thirtyhealth community agents, from the Family Health Strategy, took part in the research. The data were collected by means of a questionnaire related to the objective proposed by the investigation and, afterwards, they were analyzed qualitatively through the Collective Subject Discourse (CSD) technique. In this way, it was possible to foresee three main ideas: promoting care based on respect for the user¡¯s singularity as well as the valuing of empathic relationship; home visit, guidance, surveillance, pointing out solutions for the user¡¯sneeds; enhancement of the bond between community and the team responsible for action planning. The Collective Subject Discourse of the participants involved in the research, as regards the humanized care practice, had as core the respect for the patient¡¯s dignity, prioritizing his or her real needs and emphasizing the multidisciplinary task. This investigation enables the reflection about the valuable contribution of the health community agents concerning the promotion of the humanized care having as reference the mentioned strategies.
%K primary health care
%K family health program
%K health personnel.
%U http://www.uesb.br/revista/rsc/v6/v6n2a06.pdf