%0 Journal Article %T The Interplay of Virtual Communities: A Multiple Case Study of E-Retailers in Yahoo E-Auctions %A Julia Zhi-Xian Zhao %A Joyce Lee %J International Journal of Cyber Society and Education %D 2012 %I Academy of Taiwan Information Systems Research %X This study investigated how businesses operate e-shops in a transaction-oriented virtual community. This research employed a multiple case study approach by observing three cases of e-retailers, as being new e-commerce initiates, operating their businesses on the Yahoo! e-auction website. The results showed that e-shops displaying amusing stories can attract site visitors and ˇ°spick and spanˇ± e-shop design format can be helpful for converting visitors into buyers. %K E-commerce %K Virtual community %K E-auction %K Yahoo! %U http://www.academic-journals.org/ojs2/index.php/IJCSE/article/view/1009