%0 Journal Article %T Qualit tsmanagement in der psychosozialen Onlineberatung. %A Stefan K¨¹hne %J E-Beratungsjournal %D 2012 %I e-beratungsjournal %X There are many different approaches to quality assurance in psychological and social online counselling at the moment. What was needed was a systematic survey and a comparison of what each provider of online counselling means by quality. In this article, the most important results from a master thesis of the author at Danube University Krems are presented. This thesis was developed as part of the master program "Social Management". %K Quality assurance %K quality management %K online-counselling %U http://www.e-beratungsjournal.net/ausgabe_0212/kuehne.pdf