%0 Journal Article %T Information and Knowledge Management at Higher Education Institutions %A Richard Pircher %A Attila Pausits %J International Scientific Journal of Management Information Systems %D 2011 %I University of Novi Sad %X Higher education institutions (HEIs) are organizations staffed with experts in all sorts of fields who contribute their expertise and experience to the endeavor of producing and preserving knowledge. The modernization of higher education (HE) has forced the institutions to store, manage and use existing information and knowledge stores in a better way in order to meet new accountability, effectiveness and efficiency requirements. In this chapter we will discuss some strategic applications of information management at HEIs in addition to proposing a basic structure for ITŠ\services if they are to provide support systems for knowledge management. %K information management %K knowledge management %K higher education %U http://www.ef.uns.ac.rs/mis/archive-pdf/2011%20-%20No2/02_Pircher,%20Pausits.pdf