%0 Journal Article
%T Factors Influence Development of E-Banking in Malaysia
%A Chai Lee Goi
%J Journal of Internet Banking and Commerce
%D 2006
%I ARRAY Development
%X There are several underlying forces coming together have caused theE-banking development in Malaysia. The development mainly because ofnew marketing strategy especially to create E-Customer RelationshipManagement (E-CRM) and to improve banking activities. The otherreasons are development of technology, applications and tools, as wellas supported by the government.
%K E-banking
%K E-Customer Relationship Management
%K E-CRM
%K banking
%K Malaysia
%U http://www.arraydev.com/commerce/JIBC/2006-08/JIBC.htm