%0 Journal Article %T Improving our patients' experiences: ideas for change %A Sally Crook %A Boateng Wiafe %J Community Eye Health Journal %D 2012 %I The International Centre for Eye Health (ICEH), London %X In addition to keeping an eye on the quality of our clinical services, making small changes in how we deliver services can have a big impact on how patients feel about their experience ¨C which will in turn motivate them and others to come for the eye care they need. Here are a few things to you may be able to try. %K Patient-Centred Care %K Organisation and Administration %K Quality %U http://www.cehjournal.org/0953-6833/25/jceh_25_78_025.htm