%0 Journal Article %T Customer Relationship Management: Related Theories, Challenges and Application in Banking Sector %A Babin Pokharel %J Banking Journal %P 19-28 %D 2011 %R 10.3126/bj.v1i1.5140 %X DOI: http://dx.doi.org/10.3126/bj.v1i1.5140 Banking Journal Vol.1(1) 2011: 19-28 %K CRM %U http://www.nepjol.info/index.php/BJ/article/view/5140