%0 Journal Article
%T Suppl-1, M6: A Social Network Approach to the Estimation of Perceived Quality of Health Care
%A Dario Gregori
%A Giulia Carletti
%A Martina Mattiazzi
%A Nicola Soriani
%J Archive of "The Open Nursing Journal".
%D 2017
%R 10.2174/1874434601711010219
%X Measuring service quality aids health care providers to recognize specific and unmet needs of patients. Nevertheless, perceived quality of health care services (PQC) is often investigated with inadequate techniques which may lead to biased results
%K Perceived Quality of Care
%K Social Networks
%K Patient satisfaction
%K Network Scale-up Method
%K Customer Relations Office
%K Leave-one out
%U https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5712639/