%0 Journal Article %T Utilizing the Total Design Method in medicine: maximizing response rates in long, non-incentivized, personal questionnaire postal surveys %A Charles M Malata %A Fawz Kazzazi %A Nazar Kazzazi %A Parto Forouhi %A Rebecca Haggie %J Archive of "Patient Related Outcome Measures". %D 2018 %R 10.2147/PROM.S156109 %X Maximizing response rates in questionnaires can improve their validity and quality by reducing non-response bias. A comprehensive analysis is essential for producing reasonable conclusions in patient-reported outcome research particularly for topics of a sensitive nature. This often makes long (¡Ư7 pages) questionnaires necessary but these have been shown to reduce response rates in mail surveys. Our work adapted the ¡°Total Design Method,¡± initially produced for commercial markets, to raise response rates in a long (total: 11 pages, 116 questions), non-incentivized, very personal postal survey sent to almost 350 women %K breast %K surgery %K postal survey %K oncology %K cancer %K breast reconstruction %K immediate postmastectomy breast reconstruction %K patient satisfaction %K PROMs %U https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5995290/