%0 Journal Article
%T Emergency department patient experience: Same location, same provider, different scores by different survey methods
%A Andrew Wong
%A Christine Louis
%A Jonathan Pena
%A Maria Nguyen
%A Maxwell Jen
%A Preet Kaur Sahota
%A Wirachin Hoonpongsimanont
%A Yanjun Chen
%J Archive of "World Journal of Emergency Medicine".
%D 2019
%R 10.5847/wjem.j.1920-8642.2019.03.002
%X Recent findings on emergency department (ED) patient experience surveys and concerns for the low response rates challenge the quality and reliability of the survey reports. We assessed the consistency of an ED patient experience survey report and identified the effects of patient demographics on ED patient experiences
%K Patient experience
%K Emergency department
%K Patient satisfaction
%K Press Ganey
%K Survey methodology
%U https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6545369/