%0 Journal Article
%T Interactions and Sentiment in Personal Finance Forums: An Exploratory Analysis
%J Information | An Open Access Journal from MDPI
%D 2019
%R https://doi.org/10.3390/info10070237
%X The kinds of interactions taking place in an online personal finance forum and the sentiments expressed in its posts may influence the diffusion and usefulness of those forums. We explore a set of major threads on a personal finance forum to assess the degree of participation of posters and the prevailing sentiments. The participation appears to be dominated by a small number of posters, with the most frequent poster contributing even more than a third of all posts. Just a small fraction of all possible direct interactions actually take place. Dominance is also confirmed by the large presence of self-replies (i.e., a poster submitting several posts in succession) and rejoinders (i.e., a poster counter-replying to another poster). Though trust is the prevailing sentiment, anger and fear appear to be present as well, though at a lower level, revealing that posts exhibit both aggressive and defensive tones. View Full-Tex
%U https://www.mdpi.com/2078-2489/10/7/237