%0 Journal Article
%T Sorry to (Not) Burst Your Bubble: The Influence of Reputation Rankings on Perceptions of Firms
%A Michael L. Barnett
%A Sohvi Leih
%J Business & Society
%@ 1552-4205
%D 2018
%R 10.1177/0007650316643919
%X We measure the influence of reputation rankings on individualsĄ¯ perceptions of firms. Through experimental design, we vary whether and how participants are exposed to a reputation ranking alongside other information about a firm. We find that rankings influence perceptions when they are negative and congruent with other information about the firm. These findings help explain how a firmĄ¯s reputation can change even if its characteristics remain constant and why change in a firmĄ¯s characteristics can be slow to produce change in its reputation
%K cognition
%K corporate reputation
%K experiment
%K reputation rankings
%U https://journals.sagepub.com/doi/full/10.1177/0007650316643919