%0 Journal Article
%T Training Delivery and Evaluationfor a Government Regulatory Firm (C)
%A Meenakshi Aggarwal-Gupta
%A Shailaja Karve
%J Asian Journal of Management Cases
%@ 0973-0621
%D 2018
%R 10.1177/0972820117744688
%X Western State Electricity Regulatory Commission (WSERC) had launched a series of trainings to enhance the managerial capabilities of its employees. This case presents the challenges of designing and conducting trainings for a rapidly expanding small organization. In order to conduct the trainings, training groups were formed and a training plan was made to sequence the trainings based on the objectives and expected outcomes. Training modules incorporated a mix of methods such as lecture, presentation, videos, games, cases, activities, instruments and hand-outs. There were many hindrances to the implementation of the training programme as per the plan. New entrants to the firm were also made a part of the training groups without TNA. There were inordinate delays and interruptions that at times had to be escalated to the senior levels. Over a period of time, the trainings were appreciated but differences and challenges emerged causing roadblocks in the journey of WSERC to become a learning organization. This case focuses on the challenges faced by an organization when the commitment and buy-in from the employees is not sustained. It brings to the fore the role of senior management to have continued focus on any intervention
%K Behavioural training
%K training design
%K training schedule
%K training methods
%K training evaluation
%U https://journals.sagepub.com/doi/full/10.1177/0972820117744688