%0 Journal Article
%T Media Use in Virtual Teams of Varying Levels of Coordination
%A Jolanta Aritz
%A Peter W. Cardon
%A Robyn Walker
%J Business and Professional Communication Quarterly
%@ 2329-4922
%D 2018
%R 10.1177/2329490617723114
%X This study was undertaken to provide a more complete understanding of how the selection of various media in virtual team settings affects student team coordination. A total of 75 teams of 304 undergraduate participants took part in the study. Participants were asked to complete surveys before and after the project. Findings suggest that well-coordinated teams appeared to have anticipated the usefulness of social networking and richer communication channels earlier in the project than less well-coordinated teams. After engaging in virtual teamwork, team members identified rich and social channels as more effective while finding less rich channels to be less effective
%K media richness
%K virtual teams
%K digital communication
%K social media
%U https://journals.sagepub.com/doi/full/10.1177/2329490617723114