%0 Journal Article
%T Explaining the Varying Levels of Adoption of E
%A Ben Epstein
%A Jennifer M. Connolly
%A Leticia Bode
%J State and Local Government Review
%@ 1943-3409
%D 2018
%R 10.1177/0160323X18808561
%X Technological innovations offer opportunities for governments to connect with citizens and improve service provision efficiency and effectiveness, but why do some governments adopt these innovations while others do not? Using a mixed methodological approach, including interviews with city officials and multivariate analysis of a novel data set of municipal e-government service offerings, we examine what factors motivate or impede city officials from innovating. Overall, we find that cities with the council¨Cmanager form of government, with larger populations, and with more financial resources adopt more e-government services. Specifically, as total revenue per capita increases, cities are more likely to adopt payment-based services and informational services. Increased spending on central staff is associated with higher rates of adoption of interactive services and social media. The results suggest that council¨Cmanager governments are more innovative and that local governments consider both the up-front costs and the need for ongoing staff associated with particular innovations
%K local government
%K e-government
%K form of government
%K public administration
%U https://journals.sagepub.com/doi/full/10.1177/0160323X18808561