%0 Journal Article %T Creating a Continuous Improvement Model for Sustaining Programs in Technical and Professional Communication %A Joanna Schreiber %A Lisa Meloncon %J Journal of Technical Writing and Communication %@ 1541-3780 %D 2019 %R 10.1177/0047281618759916 %X We build on previous scholarship calling for sustainable growth in technical and professional communication programs through maintenance and reflection. Inspired by continuous improvement models used in industry, we offer GRAM¡ªGather¨CRead¨CAnalyze¨CMake¡ªa continuous improvement model designed to identify and align often overlooked practices and processes necessary to build and sustain programs %K sustainability %K programs %K continuous improvement %K assessment %U https://journals.sagepub.com/doi/full/10.1177/0047281618759916