%0 Journal Article %T Citizen-Centric Complaint Reporting and Analyzing Mechanism %A Ahsan Ullah %A Tonmoy Singha %A Hamidur Rahman Sarker %A Fatema Jahan Pia %A Afzal Hossain %J Journal of Software Engineering and Applications %P 223-263 %@ 1945-3124 %D 2023 %I Scientific Research Publishing %R 10.4236/jsea.2023.166013 %X The ˇ°Citizen-Centric Complaint Reporting and Analyzing Mechanismˇ± project is designed to create an online complaint system, called ˇ°e-Complaintˇ±, to allow citizens to file complaints related to crime and misconduct in a secure and user-friendly way. The proposed system aims to address the challenges of the current complaint system, ensuring transparency and accountability in the police force. The ˇ°e-Complaintˇ± system aims to increase police accountability and transparency and has significant benefits for both citizens and police departments. %K E-Complaint %K Entity Relationship Diagram %K Use-Case Diagram %K Data Flow Diagram %U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=126118