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Journal of Service Science and Management

ISSN Print: 1940-9893

ISSN Online: 1940-9907

主页: http://www.scirp.org/journal/jssm

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Performance of Administrative Reforms: Can the Organizational Development Approach Reconcile Utopia and Dystopia?

Léon Bertrand Ngouo

Improving Service Quality in the Fast-Food Service Industry

Bankole Kumolu-Johnson

Exploring the Persuasive Influence of Physical Attractiveness Premium in the Recruiting Process: A Study Using the Elaboration Likelihood Model

Weining Liu

Dynamic Analysis of Influencing Factors and Forecast of Development Trend of “Disappearance of Rural Primary Schools”

Bin Yan

Generative Artificial Intelligence in Health System Management: Transformative Insights

Enver Malsia, Afrim Loku

Exploring the Circular Solutions for Plastic Reduction: Case Studies of New Transition Journey

Nai-Hui Yeh, Chia-Han Yang

Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Open-Label, Prospective Study for the Biofourmis Everion Armband Telemonitoring (BEAT) Solution for Patients during COVID-19 Home Isolation

Josephine Sau Fan Chow, Kelsey Dobell-Brown, Amanda Sykes, Sabnam Acharya Sigdel, Megan Collett

The Effect of Psychological Contract Fulfilment on Innovative Work Behavior—An Investigation of Skilled Service Workers

Chien Chiang Lin, Chin Li Wang

Cryptocurrency Era: Rhetorical Analysis of the Power of Leadership Tweets

Salha Alghamdi, Meshari Thamer Alotaibi

Exploring the Evolution of Brand Loyalty in the Age of Social Media

Muhammed Zakir Hossain, Habiba Kibria

Evaluation of Infection Prevention and Control Extension for Community Healthcare Outcome Clinic in Referral Hospitals in Tanzania

Ruth Raymond Ngowi, Stephano Simon Simba, Eliudi Saria Eliakimu, Joseph Christopher Hokororo, Doris Lutkam, Erick Stephen Kinyenje, Chrisogone Justine German, Radenta Paul Bahegwa, Yohanes Silipamwambo Msigwa, Omary Abdallah Nassoro, Laura Edward Marandu, Syabo Mwantimwa Mwaisengela, Mbwana Martine Degeh, Talhiya Abdulhakim Yahya, Jacob Lusekelo, Edgar Lusaya

The Unsustainable Strategy of Voluntary Sports Clubs or an Opportunity for Rational Management of Sport Management?

Jorge Soares

Innovation Research on the Marketing Model of Light Luxury Jewelry

Yajing Gao, Yi Yin, Jiayi Li, Chenggang Li

Chronic Disease Management through an AI-Powered Application

Sabira Arefin

Contributions of Diaspora Remittances to Economic Growth & Development in Nigeria: A Housing Finance & Infrastructure Perspective 2000-2023

Abel Eseoghene Owotemu, Nnamdi Ifechi-Fred, Adekunle Faleti

Application and Innovation of Artificial Intelligence in Economics and Management Courses in Universities

Yi Yin, Chenggang Li

The Impact of E-Commerce on Traditional Businesses in Saudi Arabia

Amer Abuali, Afrah Atiahallah Alrefaei, Shatha Abdullah Aljohani, Israa Nasser Aloufi, Fahad Ghabban, Omair Ameerbakhsh, Ibrahim Alfadli, Ashwaq Hasen Al-Shehri, Najmah Adel Fallatah, Hanaa A. Younis

Application of Project Management Thinking in the Implementation of Paperless Online Physical Examination Reports in Grassroots Health Management Centers

Changyan Linghu, Wanqiang Zhang, Shimin Yang

Cost of Implementation and Maintenance of Dental Care in a Hospital Setting

Elza Cristina Farias de Araújo, Rennis Oliveira da Silva, Maria Letícia Barbosa Raymundo, Maria do Desterro Andrêzza Souza Costa, Ant？nio Carlos Pereira, Edson Hilan Gomes Lucena, Yuri Wanderley Cavalcanti

Road Network and Urban Development: A Comparative Analysis of Bungoma and Kerugoya Municipalities in Kenya

Alfred Eshitera, Lawrence Esho, Casty Gataaka Njoroge

Contour Approach for Analysis of Minimum Regions for the Economic Statistical Design of X-Bar Control Charts

Santiago-Omar Caballero-Morales, Abdur Rahim

Determinants of Effective Child Immunization Delivery: A Study of Community Health Units in Informal Settlements in Nairobi County, Kenya

Lenah Chepkorir, Wanja Tenambergen, Job Mapesa

Health Products and Technologies Financing and Health Products and Technologies Management in Level Four and Five Hospitals in Nyeri County

Alice Muthoni Machanga, Wanja Tenambergen, Fredrick Kimemia

Studies on How the Growth of the Digital Economy Affects Businesses’ Overall Factor Productivity

Runqin Ren

A Study on the Product Demand of New Energy Vehicles Based on the Kano Model

Sitan He, Yutong Zhang, Mingshuo Tian, Ruijie Li, Ke Chen

Research on the Relevance of Chinese Industry Based on IO Model

Jian Xue, Xi Chen

Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example

Chen Liang, Chenggang Li

Impact of Remote Work on Project Management Cases from UAE Construction Sector

Mounir M. El Khatib, Salma Al Hashimi, Maitha Al Ketbi

Contributions of Socio-Economic Theory in Hidden Costs Accounting in Companies and Organizations

Paulo Deco, Jo？o Pitra dos Santos, Kianvu Tamo, Alcides Romualdo Neto Simbo

Impact of Artificial Intelligence on Supply Chain Management Performance

Baha M. Mohsen

The Impact of Nationalism of Consumers Loyalty: A Case Study of Multinational Retail Firms in China

Bo Wu, Hamrila Binti Abdul Latif, Mahani B. T. Mohammad, Sharizal Bin Hashin

Functionality of Primary Health Facilities Management Teams: Learning from 2017/2018’s Tanzania Star Rating Assessment

Syabo M. Mwaisengela, Joseph C. Hokororo, Chrisogone J. German, Erick S. Kinyenje, Radenta P. Bahegwa, Talhiya A. Yahya, Mohamed A. Mohamed, Omary A. Nassoro, Ruth R. Ngowi, Yohannes S. Msigwa, Mbwana M. Degeh, Laura E. Marandu, Bush N. Lugoba, Edwin C. Mkwama, Lilian D. Lyakurwa, Alpha E. Cholobi, Michael Habtu, Eliudi S. Eliakimu

QR Code Enabled Payment Solutions in Creating a Cashless Society among Sri Lankan Consumers—A Literature Review

Prakash Chamika Hewawasam, Adam Amril Bin Jaharadak, Ali Khatibi, S. M. Ferdous Azam

Brand Equity Valuation after Merger and Acquisition: A Review of Evidence

Kelleigh Ash

Selecting and Remunerating Advertising Agencies: A Signaling Theoretical Perspective

Jacob Hornik

Factors That Affect the Effective Use of E-Government Procedures in Limpopo

Annastasia Moloto, Mammo Muchie

The Use of Data for Planning and Services Improvement in Tanzanian Primary Healthcare Facilities: Experience from Star Rating Assessment

Chrisogone C. German, Erick S. Kinyenje, Talhiya A. Yahya, Joseph C. Hokororo, Saumu Nungu, Mohamed A. Mohamed, Mbwana M. Degeh, Omary A. Nassoro, Syabo M. Mwaisengela, Radenta P. Bahegwa, Yohanes S. Msigwa, Ruth R. Ngowi, Laura E. Marandu, Michael Habtu, Eliudi S. Eliakimu

Assessment of Implementation of the Star Rating System in Primary Health Facilities: Experience from Tanzania

Chrisogone J. German, Henry A. Mollel, Mackfallen G. Anasel, Talhiya A. Yahya, Joseph C. Hokororo, Radenta P. Bahegwa, Erick S. Kinyenje, Syabo M. Mwaisengela, Eliudi S. Eliakimu

Moral Harassment at Work—The Portuguese Conceptual Case: Persecution vs Intentionality

Jo？o Miguel Dias Da Silva, Albino Anjos Lopes, Fernando Acabado Romana

Facilitated Discussion Process for Workplace Grievances

Josephine Sau Fan Chow, Louise Collingridge, Jacqueline Ramirez

Opportunity to Instigate Youth Skills in the Labor Market through Integrated Training

Jo？o Pitra Dos Santos Napole？o, Paulo Deco, Alcides Romualdo Neto Simbo

Supply Chain Integration, Competitive Advantage, Environmental Dynamism and Performance of Large-Scale Manufacturing Firms in Kenya

Chirchir K. Michael

Nigerian Urbanization and the Significance of Affordable Housing

Ishola Adedeji

A Bibliometric Literature Review of Green Supply Chain Management and Its Impacts Using VOSviewer and R (Bibliometrix)

Christian Ayemoma Apolaagoa, Abdul-Razak Muhammed, Rakibu Suglo Zuzie, Abraham Owusu

Bringing Power to the People of Uganda: Determinants of Solar Photovoltaics Adoption in Uganda

Grace Alinaitwe

The Challenges Experienced by School Principals in the Implementation of QMS Performance Appraisal System in Schools within Mpumalanga Province, South Africa

Elvis Mahlasela Shongwe

Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China

Zhide Luo, Ador G. Paulino

Functionality of Quality Improvement Teams in Primary Healthcare Facilities in Tanzania: Findings from Star Rating Assessment

Syabo Mwaisengela, Joseph Christopher Hokororo, Chrisogone Justine German, Erick Stephen Kinyenje, Radenta Paul Bahegwa, Talhiya Abdulhakim Yahya, Mohamed Ally Mohamed, Omary Abdallah Nassoro, Ruth Raymond Ngowi, Yohannes Silipamwambo Msigwa, Mbwana Martine Degeh, Laura Edward Marandu, Bush Nzagamba Lugoba, Edwin Cyprian Mkwama, Lilian Didas Lyakurwa, Alpha Emmanuel Cholobi, Michael Habtu, Grace Saguti, Yoti Zabuloni, Eliudi Saria Eliakimu

The Relationship between Job Demands, Job Resources, Employee Burnout, and Employee Engagement in Municipal Government Workers

William Thomas Crawford, Whitney James Detar

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