Gest？o do risco em medicina transfusional: modelos e ferramentas

background and objectives: to achieve good risk management it is crucial to identify and analyse the root and trajectory of the problem, which, in turn, will lead to its proper evaluation, control and prevention. good practice compliance, upgrading of professionals and implementation of a quality management system are milestones in the quality assurance. the proactive risk management comprises innovation and change by a functional point of view: predictive, measurable and that control the risk. this paper explains the implementation and maintenance of projects, methodologies and systems as well as education and training programmes in transfusion medicine. material and methods: the tools employed in the risk management stands in the risk assessment and error communication followed by control and revision processes, making changes when necessary to improve performances and overall quality. results: corrective and preventive actions to minimize the occurrence of errors are fundamental in attaining the main goal of transfusion medicine which is to provide adequate blood products within requirements of specifications to the patients who need them in the right context. conclusion: these considerations are widespread throughout clinical, laboratory and manufacturing practices and can help to recognize and solve problems whilst trying to reach a standard of excellence.