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Clima organizacional y satisfacción laboral: Una comparación entre hospitales públicos de alta y baja complejidad

Keywords: public health, worker health surveillance, behavioral sciences.

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Abstract:

we examined differences in organizational climate and job satisfaction among hospital workers, as well as associations between these constructs in high and low complexity chilean public hospitals. in this cross-sectional study, organizations were examined using measures of organizational climate (autonomy, cohesion, trust, pressure, support, recognition, equity and innovation) and job satisfaction (overall, satisfaction, as well as satisfaction with the physical work environment, job, professional development opportunities, supervision, salary, job control and recognition), using modified and validated scales. the study sample consisted of 1239 employees from three public hospitals; reliability coefficient values for the various scales was 0.9, indicating good internal consistency. no statistically significant differences were found between high and low complexity hospitals for either of the two outcome variables. when high and low complexity hospitals were compared, the highest correlations were observed between job satisfaction and satisfaction with supervision as well as between organizational support and innovation, overall, these results indicate workers are satisfied with their jobs appreciate the direct and close relationships between supervision and subordinate staff, and favor a supportive and innovative work environment.

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