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Organizational Citizenship Behaviors and Their Relationship to Social Capital in Public Organizations of Qom Province

Keywords: Citizenship , Organizational citizenship behavior (OCB) , Management , Organization , Performance , Social Capital (SC).

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Abstract:

The effects and outcomes of organizational citizenship behavior in recent years have increasingly received attention by researchers and scholars of organization and management field. One of them can be named as creation and enhancement of social capital. Yet, a comprehensive research has not been done about it in public organizations of Islamic Republic of Iran.The researcher tries to offer and examine dimensions of organizational citizenship behavior and social capital, and identifies their indicators and then examines the relationship between the dimensions of organizational citizenship behavior and social capital, and ultimately studies the impact of OCB on increasing the social capital in public organizations of Qom province. At the end, based on the findings of the research, some suggestions are recommended for public organizations and researchers who want to study in this regard in future.

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