CAN THE SOFTWARE QUALITY PROCESS AUDITORS AVOID THE “CUT-THE-FEET-TO-FIT-THE-SHOE” SYNDROME?

The paper highlights some of the areas in Software Development Process Audits that are audited as per ISO 9000 audit standards and CMMI SCAMPI methods but cannot be classified in the proper perspective of the respective quality standards. These gray areas are decided by arbitration by lead auditors at their discrimination, but need to be addressed so that future audits will be more beneficial. Further, in case of QMSs developed to satisfy more than one quality standard, the auditor’s knowledge with respect to processes outside the standard will be limited and may result wrong inferences of audit and may led to disputes