Influences of Implementing the Learning Organisation on Companies’ Financial and Non-Financial Performances

The learning organisation (LO) concept as one of the numerous management tools available has been significantly gaining in popularity around the globe. Yet few models have been implemented to assess the lo’s influences on companies’ non-financial and financial performances. Therefore, at the USP Institute a Learning Organisation Assessing Model (LOAM) was developed and implemented over a period of five years. The empirical research presented in this article reveals positive non-financial and financial effects on the performances of companies with a more developed LO concept according to the loam. Research findings reveal the critical success factors in the implementation of the LO and provide tangible advice to management in helping them to achieve the best results possible when applying the LO concept.