IT USE ALONG THE SUPPLY CHAIN IN CONJUNCTION WITH THE MAJOR MANAGEMENT COLLABORATION TECHNIQUES OS USOS DA TI AO LONGO DA CADEIA DE SUPRIMENTOS E EM CONJUNTO COM AS PRINCIPAIS TéCNICAS COLABORATIVAS DE GEST O

In recent years, the methods of managing the supply chain have been advancing in a collaborative trend, in which organizations develop closer relationships with their partners as a strategy to improve their processes. Collaboration is a highly competitive strategy focused on information sharing, and so that decisions can be taken together, it is necessary that information is updated and available to all relevant partners. It can be asked: What are the existing tools for managing the supply chain? How can they be used? And, what are the minimal resources for the implementation of collaborative practices? This paper reports on the first stage of a research project whose goals were: a) literature review about the main IT tools; b) identification of IT use along the supply chain; and c) identification of its use in conjunction with the main collaborative management techniques. This phase is characterized as being qualitative, descriptive and bibliographical. A comparative analysis was performed, even at the theoretical level, between the IT tools, the concepts of supply chain management and collaborative management, seeking to confront the research objects and to find possible overlaps. At the end, 21 IT tools (and concepts) were identified that can be applied in operational and strategic management environments along the supply chain. It was noted that the Internet has become the tool responsible for the interconnection of all links in the chain and that the investment in IT will depend on the technique to be implemented, ranging from the simple use of spreadsheets to sophisticated integrations of ERP systems. Nos últimos anos, as metodologias de gest o da cadeia de suprimentos avan aram em uma tendência colaborativa, na qual as organiza es passaram a aproximar seus parceiros como estratégia de melhoria de seus processos. A colabora o é uma estratégia competitiva altamente focada no compartilhamento de informa es e, para que as decis es possam ser tomadas em conjunto, é necessário que estas estejam atualizadas e disponíveis aos parceiros. Pode-se ent o perguntar: Quais s o as ferramentas existentes para gest o da cadeia de suprimentos? Como podem ser utilizadas? E quais s o os recursos mínimos para implanta o das práticas colaborativas? Este artigo relata a primeira etapa de um projeto de pesquisa cujos objetivos foram: a) levantar na literatura as principais ferramentas de TI; b) identificar seus usos ao longo da cadeia de suprimentos; c) identificar seus usos em conjunto com as principais técnicas colaborativas de gest o. Esta fase caracteriza-se com