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Empirical Validation Procedure for the Knowledge Management Technology Stage Model

Keywords: validation , Guttman scaling , survey instrument , knowledge management , information technology , stages of growth model , law firms

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Abstract:

Stages of growth models have been used widely in both organizational research and information technology management research. However, stages of growth models are criticized for lack of empirical validity. This paper develops a survey instrument to empirically validate a knowledge management technology stage model. The survey instrument has several parts that enable cross-examination of responses. One important instrument part is concerned with Guttman scaling which is a cumulative scaling technique.

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