Leader-Member Exchange Theory: A Driver for Open and Distance Learning (Odl) Quality Programme Management at the Zimbabwe Open University

The current study is a qualitative case study which explores the degree to which the Leader-Member Exchange (LMX) theory could be a driver for quality ODL programme Management in the Department of Education at the Zimbabwe Open University. It conveniently sample 24 out of 27 members of the Department of Education comprising six Programme Leaders, one Chairperson and 17 Regional Programme Co-ordinators in the year 2010. Research participants responded to an in-depth questionnaire. The study found out the LMX theory is based on effective leader-member exchanges that conceived quality ODL programme management. LMX theory was found to be all about collaboration and communication between leaders and subordinates for the sake of achieving quality ODL programme management. LMX theory promotes shared vision and ownership of programme management at the Zimbabwe Open University. The study recommended the need for LMX to be implemented at all levels of the Zimbabwe Open University for the sake of making it a driver for quality ODL programme management. It also recommended that LMX theory be effectuated for the purposes of promoting unity of purpose between Zimbabwe Open University’s National Centre and Regional Centre’s personnel with the sole intent to make LMX theory a driver for quality ODL programme management.