An Overview of the Most Important Aspects Related to Quality Assurance in Computer Supported Collaborative E-Learning

Collaborative learning is defined by Dillenbourg as a situation in which two or more people learn or attempt to learn something together (Dillenbourg, 1999). Information technology has developed to a stage where any organization of higher education can no longer ignore. In fact, information technology has become part of everyday life for teachers and students. The use of information technology in an E-Learning environment, in order to mediate and support interaction, tasks, knowledge acquisition and finally the educational process itself has lead to a new concept called Computer Supported Collaborative Learning.Customers (students) expectations are high, therefore, quality assurance should lies in any activities of higher education organizations. This paper is presenting the most important aspects related to quality assurance in Computer Supported Collaborative E-Learning environments, as well as is presenting an overview of the quality importance in such learning environments, the quality role, the main quality elements, and some of the trends and perspectives at European level as resulted from available studies.