Using Telehealth to Deliver Nursing Case Management Services to HIV/AIDS Clients

The purpose of this qualitative, descriptive study was to explore the use of telehealth technology to assist case managers to effectively manage their caseloads of HIV/AIDs clients, increase responsiveness to their clients’ changing medical conditions, and serve as a partial solution to the ongoing nursing shortage. Telehealth monitors were placed and used in the homes of six HIV/AIDS clients for a period of four months. Clients were interviewed following the removal of the telehealth equipment from the home. Findings clustered around the three major themes of missing the nurse, being satisfied, and drawbacks. The findings suggest that the use of telehealth technology has the potential to effectively assist case management and home health agencies manage their caseloads, increase responsiveness to a client’s changing medical conditions, and address the ongoing nursing shortage.