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A model of integration between knowledge management and business processes of industrial small and medium-sized enterprises

Keywords: Business processes , knowledge management , business information systems , small and medium-sized enterprises

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Abstract:

The objectives of this research is to provide an integrated study on the subject of integration between knowledge management and business processes, to identify the needs for different aspects of necessary knowledge for the development of small and medium-sized enterprises, where young investors seek to develop their knowledge by trying to increase the sources of access to information so that they can comply with the requirements of constant change in the organizations they have, and thus the development of their institutions, where those institutions need knowledge to identify the changes occurring in each sector of production and service, whether local or foreign, which enables them to provide products or services on the level of high quality.They also must service work to develop and employ methods of conducting research targeting product, and management development of systems for promoting good products or services. Capturing knowledge can be through knowledge management by browsing of pages published by various organizations on the Internet and, recognizing everything new in the field of manufacturing or production used by various institutions, and therefore constantly developing products according to the needs of different categories of consumers.

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