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The Influence of Affective Commitment on Citizenship Behavior and Intention to Quit among Commercial Banks’ Employees in Nigeria

DOI: 10.5539/jms.v2n2p54

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Abstract:

The purpose of this study was to investigate the influence of affective commitment on discretionary work behaviour and intention to quit among employees in selected post-consolidation Nigerian commercial banks. Using the quantitative approach, data were collected through a structured questionnaire administered to full-time employees of eight Nigerian post-consolidation era commercial banks out of which 303 were returned. The research results, based on respondents’ perceptions, revealed that affective commitment had a statistically significant relationship with organizational citizenship behavior and voluntary turnover intentions. The practical organizational and managerial implications of the results were discussed.

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