Ranking factors affecting the productivity of human resources using MADM techniques

For improving and efficient uses of various resources such as labor, capital, materials, energy and information, productivity is the purpose of all economic and industrial organizations and service enterprises. The human factor is the main strategic resource and the realization axis of productivity for each type of organization. Therefore the factors affecting the productivity, depends on suitable conditions for labor. This study is performed to identification and prioritization the factors affecting the productivity of human resources in Khorasan Razavi Gas Company. The objective of this research is an applied and the data collection methods and conclusions are descriptive - survey. Statistical sample size by using Cochran's formula is considered equal to 120. To perform this study with the Delphi method, we identify the factors affecting the productivity of human resources in Khorasan Razavi Gas Company and by using MADM techniques, prioritization of these factors has been done. Also Team Expert Choice2000 software have used for analysis. Research results show that factors affecting the productivity of human resources in Khorasan Razavi Gas Company in order of importance are: Health aspects, leadership style, motivational factors, organizational commitment, work experience, general and applied education, demographic characteristics, physical environment within the organization, external environment and competitive spirit.