An exchange perspective of job satisfaction: A study of banking sector of Pakistan

Satisfaction of employees with their job is considered one of the key factors for the success of an organization. Organizations put many efforts to satisfy their employees, to make them committed and to develop their extra role behaviors. This study aimed to examine exchange prospective of job satisfaction. POS and LMX were taken as antecedents of job satisfaction and OCB as a result of job satisfaction of employees. This research was conducted in banking sector of Pakistan, which is one of the most rapidly developing sectors. Employees (from 10 banks and 2 branches of each bank) were selected for study. Data collected through questionnaires, 199 questionnaires were used for analysis. Data was analyzed by descriptive statistics and structural equation modeling, using AMOS 16.0