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Banking Journal 2011
Customer Relationship Management: Related Theories, Challenges and Application in Banking SectorDOI: 10.3126/bj.v1i1.5140, PP. 19-28 Keywords: CRM Abstract: DOI: http://dx.doi.org/10.3126/bj.v1i1.5140 Banking Journal Vol.1(1) 2011: 19-28
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