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管理评论  2015 

职场排斥、职场边缘化对员工离职意愿的影响:员工绩效的调节作用

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Keywords: 职场排斥,职场边缘化,离职意愿,工作安全感,工作绩效

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Abstract:

基于社会认同理论和关系理论,本研究旨在扩展离职研究的边界,建立了职场排斥与员工离职意愿间的关系及其作用机制,探讨了不同工作绩效水平下对这一作用机制的影响。通过对覆盖多个行业的276位员工和92份主管样本的配对分析,发现职场排斥和边缘化对离职意愿均有正向影响,且相比主管排斥而言,同事排斥对离职意愿的影响更大,同时职场排斥也能强化员工的被边缘化感受。中介效应的分析表明,职场排斥和边缘化对离职意愿的影响部分通过降低员工的工作安全感实现。此外,本文还分析了员工不同绩效水平在职场排斥、边缘化、工作安全感与离职意愿间的调节效应,结果表明,在员工绩效水平较高的情况下,同事排斥、边缘化对离职意愿的正向影响减弱,而工作安全感对离职意愿的负向影响减弱。

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