Most diversity management programs in Canada maintain that enhancing workforce diversity is of tremendous significance for business organizations in today’s competitive global urban markets. Since well-meaning diversity management initiatives have been largely ineffective thus far in dealing with workplace discrimination and racism in the Canadian workplace, this paper underscores the need to decenter the focus of diversity management from a business imperative to an antidiscrimination and social justice imperative. Within this latter perspective, the paper examines the strengths and limitations of the antiracism approach that has been implemented in various developed countries in recent years. The antiracism approach is an action-oriented strategy for institutional and systemic change that has at its core the interrogation of privilege, power disparities, and other forms of inequity within the organization. Drawing from the lessons of various initiatives that have utilized this approach, the present paper emphasizes the need for a nuanced antiracism approach in the multicultural Canadian society if diversity management is to attain its goal of greater inclusion of all individuals in informal networks and formal organizational programs. 1. Introduction Human resource management has always been challenged with managing diversity although the exact nature of these challenges has varied over time. While the concern in earlier stages of industrialization was on managing class divisions, with increasing cultural diversity in contemporary times, the focus has shifted to managing diverse identity groups in the urban workplace [1–4]. “Diversity management” has emerged as a more popular alternative compared to employment equity and affirmative action. As a voluntary corporate approach that is perceived to enable organizations to capitalize on the benefits of workforce diversity, diversity management is less controversial. Indeed, diversity management has become a popular term, often under the rubric of corporate social responsibility (CSR) in many multinational corporations, and largely refers to hiring visible minorities and increasing cross-cultural awareness and communication. It is viewed as playing an important role in reducing turnover and absenteeism, attracting competent workers, enhancing creativity and innovation, bringing about attitudinal changes, and creating greater inclusion of all employees into organizational structures [5]. In today’s global urban business environment, building a more diverse workforce that brings in different perspectives,
References
[1]
K. Hutchings, “Book review: managing diversity: toward a globally inclusive workplace,” Asia Pacific Journal of Human Resources, vol. 43, pp. 430–431, 2005.
[2]
K. O. Locker and I. Findlay, Essentials of Business and Administrative Communication, McGraw-Hill Ryerson, Toronto, Canada, 2006.
[3]
G. Palmer, “Diversity management, past, present and future,” Asia Pacific Journal of Human Resources, vol. 41, no. 1, pp. 13–24, 2003.
[4]
D. J. Terry, “Social identity and diversity in organizations,” Asia Pacific Journal of Human Resources, vol. 41, no. 1, pp. 25–35, 2003.
[5]
E. S. W. Ng and R. J. Burke, “Person-organization fit and the war for talent: does diversity management make a difference?” International Journal of Human Resource Management, vol. 16, no. 7, pp. 1195–1210, 2005.
[6]
A. Ferner, P. Almond, and T. Colling, “Institutional theory and the cross-national transfer of employment policy: the case of 'workforce diversity' in US multinationals,” Journal of International Business Studies, vol. 36, no. 3, pp. 304–321, 2005.
[7]
M. Hamlet, The underrepresentation of Blacks in the executive suite in corporate America [Ph.D. dissertation], Walden University, 2000.
[8]
T. H. Cox and S. Blake, “Managing cultural diversity: implications for organizational competitiveness,” Academy of Management Executive, vol. 5, no. 2, pp. 45–56, 1991.
[9]
S. Nkomo and T. Cox, “Diverse identities in organizations,” in Handbook of Organizational Studies, S. R. Clegg, C. Gardy, and W. R. Nord, Eds., Sage, London, UK, 1996.
[10]
G. E. Miller and J. I. A. Rowney, “Workplace diversity management in a multicultural society,” Women in Management Review, vol. 14, no. 8, pp. 307–315, 1999.
[11]
J. A. Gilbert, B. A. Stead, and J. M. Ivancevich, “Diversity management: a new organizational paradigm,” Journal of Business Ethics, vol. 21, no. 1, pp. 61–76, 1999.
[12]
N. Bassett-Jones, “The paradox of diversity management, creativity and innovation,” Creativity and Innovation Management, vol. 14, no. 2, pp. 169–175, 2005.
[13]
R. L. Tung, “The cross-cultural research imperative: the need to balance cross-national and intra-national diversity,” Journal of International Business Studies, vol. 39, no. 1, pp. 41–46, 2008.
[14]
D. Brown, “Feds miss minority hiring targets,” Canadian HR Reporter, vol. 17, no. 11, pp. 1–9, 2004.
[15]
H. C. Jain and J. J. Lawler, “Visible minorities under the Canadian employment equity Act, 1987–1999,” Relations Industrielles, vol. 59, no. 3, pp. 585–609, 2004.
[16]
D. Oliver, “Achieving results through diversity: a strategy for success,” Ivey Business Journal Online, vol. 69, no. 4, 2005.
[17]
D. A. Thomas and R. J. Ely, “Making difference matter: a new paradigm for managing diversity,” Harvard Business Review, vol. 74, no. 5, pp. 79–90, 1996.
[18]
T. M. Sintonen and T. Takala, “Racism and ethics in the globalized business world,” International Journal of Social Economics, vol. 29, no. 11, pp. 849–860, 2002.
[19]
R. Trichur, Conference Board of Canada Report. Employment Equity Still Failing Minorities, Canadian Press Newswire, Toronto, Canada, 2004.
[20]
F. Henry and C. Tator, The Color of Democracy: Racism in Canadian Society, Nelson, Toronto, Canada, 2006.
[21]
V. Dugale, “The changing color of Canada,” Our Times, vol. 25, no. 5, pp. 24–28, 2006.
[22]
J. Y. Yee and G. C. Dumbrill, “Whiteout: looking for race in Canadian social work practice,” in Multicultural Social Work in Canada: Working With Diverse Ethno-Racial Communities, A. Al-Krenaw and J. R. Graham, Eds., pp. 98–121, Oxford University Press, Don Mills, Canada, 2003.
[23]
R. Robin, “Delivering diversity,” Canadian Business, vol. 77, no. 7, p. 38, 2004.
[24]
K. Pendakur and R. Pendakur, “Colour my world: have earnings gaps for Canadian-born ethnic minorities changed over time?” Canadian Public Policy, vol. 28, no. 4, pp. 489–511, 2002.
[25]
A. Jackson, Poverty and Racism, Canadian Council on Social Development, Ottawa, Canada, 2001.
[26]
J. Samuel and K. Basavarajappa, “The visible minority population in Canada: a review of numbers, growth and labor force issues,” Canadian Studies in Population, vol. 33, no. 2, pp. 241–269, 2006.
[27]
Statistics Canada, The Ethnic Diversity Survey: Portrait of a Multicultural Society, (Section on Visible Minority and Discrimination or Unfair Treatment), Catalogue No. 89-593-XIE, StatsCan, Ottawa, Canada, 2003.
[28]
Statistics Canada, Visible minorities in the Canadian labor force, 1991, http://www.statcan.gc.ca/studies-etudes/75-001/archive/1991/5018456-eng.pdf.
[29]
Statistics Canada, Labor Force Activity, Visible Minority Groups, Immigrant Status and Period of Immigration, Highest Certificate, Diploma or Degree, Age Groups, and Sex for the Population 15 Years and Over of Canada, Provinces, Territories, Census Metropolitan Areas and Census Agglomerations, 2006 Census—20%Sample Data, 2006, http://www12.statcan.gc.ca/census-recensement/2006/dp-pd/tbt/Rp-eng.cfm?LANG=E&APATH=3&DETAIL=0&DIM=0&FL=a&FREE=0&GC=0&GID=0&GK=0&GRP=1&PID=93716&PRID=0&PTYPE=88971,97154&S=0&SHOWALL=0&SUB=741&Temporal=2006&THEME=74&VID=0&VNAMEE=&VNAMEF= .
[30]
CLC (Canadian Labor Congress), A Workplace that Works, Canadian Labor Congress, Ottawa, Canada, 2002.
[31]
Human Resources and Skills Development Canada (HRSDC), Employment Equity Act: Annual Report , 2008, http://www.hrsdc.gc.ca/eng/labour/equality/employment_equity/tools/annual_reports/2008/docs/2008report.pdf.
[32]
The Diversity Institute in Management and Technology, DiverseCity Counts: A Snapshot of Diversity in the Greater Toronto Area, 2009, http://www.ryerson.ca/diversity/news/CountsReport_CONFIDENTIAL.pdf.
[33]
Catalyst Canada and the Diversity Institute, Career advancement in corporate Canada: A focus on visible minorities-survey findings, 2007, http://www.ryerson.ca/diversity/media/Full%20Report.pdf.
[34]
A. P. Brief, R. T. Buttram, R. M. Reizenstein et al., “Beyond good intentions: the next steps toward racial equality in the American workplace,” Academy of Management Executive, vol. 11, no. 4, pp. 59–72, 1997.
[35]
E. A. Deitch, A. Barsky, R. M. Butz, S. Chan, A. P. Brief, and J. C. Bradley, “Subtle yet significant: the existence and impact of everyday racial discrimination in the workplace,” Human Relations, vol. 56, no. 11, pp. 1299–1324, 2003.
[36]
S. Fox and L. E. Stallworth, “Racial/ethnic bullying: exploring links between bullying and racism in the US workplace,” Journal of Vocational Behavior, vol. 66, no. 3, pp. 438–456, 2005.
[37]
S. Jeanquart-barone and U. Sekaran, “Institutional racism: an Empirical Study,” Journal of Social Psychology, vol. 136, no. 4, pp. 477–482, 1996.
[38]
The Dominion Institute, Ipsos-Reid Survey, Dominion Institute, Toronto, Canada, 2005.
[39]
U. Vu, “Feds hiring racism officers,” Canadian HR Reporter, vol. 19, no. 16, pp. 6–7, 2006.
[40]
T. Lopes and B. Thomas, Dancing on Live Embers: Challenging Racism in Organizations, Between the Lines, Toronto, Canada, 2006.
[41]
S. Bertone and M. Leahy, “Multiculturalism as a conservative ideology: impacts on workforce diversity,” Asia Pacific Journal of Human Resources, vol. 41, no. 1, pp. 101–115, 2003.
[42]
M. Boyd, “Diverse fortunes in different countries? Earnings of White and Black immigrant generations in Canada and the United States,” in Proceedings of the Annual Meeting of the Population Association of America, Philadelphia, Pa, USA, March 2005.
[43]
G. Jordan and C. Weedon, Cultural Politics: Class, Gender, Race and the Postmodern World, Blackwell Publishers, Oxford, UK, 1995.
[44]
S. Klie, “Public service falls short on hiring minorities,” Canadian HR Reporter, vol. 20, no. 3, pp. 1–2, 2007.
[45]
Human Resources and Skills Development Canada, Racism-Free Workplace Strategy website. The Government of Canada Labour Program, 2010, http://www.hrsdc.gc.ca/eng/labour/overviews/workplace_equality/rfws.shtml.
[46]
OAS, (Organization of American States), Executive Secretariat for Integral Development—SEDI. Racism-Free Workplace Strategy, 2012, http://www.sedi.oas.org/ddse/documentos/TRABAJO/new_portfolio/Canada-DF-Racism-Free%20Workplace%20Strategy-ING.pdf.
[47]
R. Y. Wong, S. Cheng, S. Choi et al., “Deconstructing culture in cultural competence,” Canadian Social Work Review, vol. 20, no. 2, pp. 149–167, 2003.
[48]
R. G. Dean, “The myth of cross-cultural competence,” Families in Society, vol. 82, no. 6, pp. 623–630, 2001.
[49]
C. James, Seeing Ourselves: Exploring Race, Ethnicity and Culture, Thompson Educational Publishing, Toronto, Canada, 2nd edition, 1999.
[50]
S. Razack, Looking White People in the Eye, University of Toronto Press, Toronto, Canada, 1999.
[51]
J. Solomos and L. Back, Racism and Society, St. Martin's Press, New York, NY, USA, 1996.
[52]
R. Bendl, A. Fleischmann, and C. Walenta, “Diversity management discourse meets queer theory,” Gender in Management, vol. 23, no. 6, pp. 382–394, 2008.
[53]
B. D. Metcalfe and C. Woodhams, “Critical perspectives in diversity and equality management,” Gender in Management, vol. 23, no. 6, pp. 377–381, 2008.
[54]
A. Risberg and A. M. S?derberg, “Translating a management concept: diversity management in Denmark,” Gender in Management, vol. 23, no. 6, pp. 426–441, 2008.
[55]
J. Wrench, “Diversity management can be bad for you,” Race & Class, vol. 46, no. 3, pp. 73–84, 2005.
[56]
A. Lorbiecki and G. Jack, “Critical turns in the evolution of diversity management,” British Journal of Management, vol. 11, no. 3, pp. S17–S31, 2000.
[57]
P. Zanoni and M. Janssens, “Deconstructing difference: the rhetoric of human resource managers' diversity discourses,” Organization Studies, vol. 25, no. 1, pp. 55–74, 2004.
[58]
G. J. Dei, “Critical perspectives in antiracism: an introduction,” Canadian Review of Sociology and Anthropology, vol. 33, no. 3, pp. 247–267, 1996.
[59]
J. Sorenson, “I'm not a racist, and nobody I know is either. A worthy statement which invites discussion of ‘color-blindness’,” in Culture of Prejudice, J. C. Blackwell, M. E. G. Smith, and J. S. Sorenson, Eds., pp. 47–52, Broadview Press, Peterborough, Canada, 2003.
[60]
B. Trenerry, H. Franklin, and Y. Paradies, Preventing Race-Based Discrimination and Supporting Cultural Diversity in the Workplace (An Evidence Review: Full Report), Victoria Health Promotion Foundation, Melbourne, Australia, 2012.
[61]
D. M. Griffith, E. L. Childs, E. Eng, and V. Jeffries, “Racism in organizations: the case of a county public health department,” Journal of Community Psychology, vol. 35, no. 3, pp. 287–302, 2007.
[62]
D. M. Griffith, M. Yonas, M. Mason, and B. E. Havens, “Considering organizational factors in addressing health care disparities: two case examples,” Health Promotion Practice, vol. 11, no. 3, pp. 367–376, 2010.
[63]
S. Leiderman and D. M. Dupree, Looking Back: Project Change From 1991–2005, Center for Assessment and Policy Development (CAPD), Conshohocken, Pa, USA, 2005, http://www.capd.org/pubfiles/pub-2005-04-01.pdf.
[64]
Seattle Office for Civil Rights, Race and Social Justice Initiative Report 2008: Looking Back, Moving Forward, 2008, http://www.seattle.gov/rsji/docs/090120rsjiReport.pdf.
[65]
Seattle Office for Civil Rights, Race and Social Justice Initiative: Accomplishments 2009–2011, Office for Civil Rights, Seattle, Wash, USA, 2011, http://www.seattle.gov/rsji/docs/RSJIAccomplishments2009-2011.pdf.
[66]
Seattle Office for Civil Rights, RSJI'S New Three-Year Plan: 2012-2014 Plan focuses on Community Partnerships, 2012, http://www.seattle.gov/rsji.
[67]
L. M. Johnson, B. F. Antle, and A. P. Barbee, “Addressing disproportionality and disparity in child welfare: evaluation of an anti-racism training for community service providers,” Children and Youth Services Review, vol. 31, no. 6, pp. 688–696, 2009.
[68]
Y. Paradies, L. Chandrakumar, N. Klocker et al., Building on Our Strengths: A Framework to Reduce Race-Based Discrimination and Support Diversity in Victoria—Full Report, Victorian Health Promotion Foundation, Melbourne, Australia, 2009, http://www.vichealth.vic.gov.au/Programs-and-Projects/Freedom-from-discrimination/Building-on-our-strengths.aspx.
[69]
A. N. Miller and T. M. Harris, “Communicating to develop white racial identity in an interracial communication class,” Communication Education, vol. 54, no. 3, pp. 223–242, 2005.
[70]
J. Blackwell, M. Smith, and J. Sorenson, “Indians shouldn’t have any special rights: belief that aboriginal peoples are ‘just another minority group,” in Culture of Prejudice: Arguments in Critical Social Science, pp. 121–126, Higher Education University of Toronto Press, Toronto, Canada, 2008.
[71]
L. T. Smith, Decolonizing Methodologies: Research and Indigenous Peoples, Zed Books, London, UK, 1999.
[72]
J. Blackwell, M. Smith, and J. Sorenson, “Immigrants are threatening our way of life,” in Culture of Prejudice: Arguments in Critical Social Science, pp. 53–58, Higher Education University of Toronto Press, Toronto, Canada, 2008.