EFFECT OF E-TENDERING ON ORGANISATIONAL PERFORMANCE IN SELECTED PUBLIC HOSPITALS IN UASIN GISHU COUNTY, KENYA

Integrating e-procurement in hospitals’ supply chain units has made it possible to conduct procurement practices effectively as compared to the manual methods of recording procurement and general conducting of procurement functions. However, the performance of hospitals in delivering high quality of services has reduced due to lack of an e-procurement system in some hospitals. The purpose of the study was to determine the effect of e-tendering on organizational performance. The study adopted the use of diffusion of innovation theory. The study employed a descriptive survey of 5 hospitals. The sample size was 367 respondents. Questionnaires were the main types of data collection tools. The data collected was then coded and entered into the Statistical Package for Social Sciences (SPSS) Version 22. The study used both quantitative and qualitative data. Data was then presented in tables of frequencies and percentages. The study findings indicated that e-tendering has increased competitiveness in the tendering bid for the hospital; The result on inferential analysis was that e-tendering had a β = 0.369; P <0.005. The study findings will be of great significance to Uasin Gishu County Hospitals as it was deemed to shed light on how e-procurement practices can enhance performance. The study recommended the e-tendering to be adopted for all hospitals to enhance performance. The study also forms a basis for further research in the area of procurement