Every woman has the right to receive satisfactory quality
prenatal care in reproductive health. Giving a life while remaining alive and
without sequelae must be the slogan of any gynecologist - obstetrician and
midwife, as well as any health worker. It was a descriptive cross-sectional
study dealing with the evaluation of the quality of prenatal consultations at
the Kadiolo referral health center (or RHC). Adevis Donabedian’s model for
assessing the quality of care and services served as a benchmark. According to
Donabedian quality means good technical care, with good interpersonal
relationships, and adequate and comfortable premises. This study took place
from April 24 to December 04, 2017 and aimed to assess the current level of the
quality of prenatal consultations at the Kadiolo referral health center, to
study the structures in place including infrastructure and personnel, to
specify the procedures and to determine their results. This work has permitted
us to classify the RHC of Kadiolo at level III with 85%, which means that the
references evaluated were satisfactory, with the level of 75% to 94%. In terms
of structure, a pricing system was deemed affordable by the opinion of pregnant
women. The analysis of the level of the human dimension revealed that the
health center was level III. The pregnant women were satisfied with the
reception which was good in 76% of the cases, as well as with the quality of
the respect of the privacy in 96% and confidentiality in 95%. Despite the
satisfaction of pregnant women, gaps remain to be filled in concerning the quality
of the services received at the Kadiolo referral health center so as to reach
level IV.
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