Reply from the authors

We thank you for reading our editorial1 and bringing up the important point of prioritization of limited resources. Certainly, many workplace environments cannot accommodate the provision of all services to all patients at all times. Tailoring (and prioritization) of services offered toward those providing the greatest impact on patient care and to meet the needs of each pharmacy’s patients is an important consideration. We also acknowledge and agree that the dispensing process is where many drug therapy issues are identified and resolved, highlighting the important role pharmacists play in determining the appropriateness of therapy as part of this process. This is indeed an area that would benefit from rigorous research focused on the patient care outcomes achieved rather than the surrogate outcome of number of drug therapy problems identified—a common limitation observed in pharmacy practice research.