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- 2018
The Relational Aspects of Care Questionnaire: item reduction and scoring using inpatient and accident and emergency data in EnglandDOI: 10.2147/PROM.S157213 Keywords: real-time feedback, patient experience, surveys, hospital care, emergency care Abstract: The Relational Aspects of Care Questionnaire (RAC-Q) is an electronic instrument which has been developed to assess staff’s interactions with patients when delivering relational care to inpatients and those accessing accident and emergency (A&E) services. The aim of this study was to reduce the number of questionnaire items and explore scoring methods for “not applicable” response options
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