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- 2019
Patient experiences: a systematic review of quality improvement interventions in a hospital settingDOI: 10.2147/PROM.S201737 Keywords: PREM, value based healthcare, outcomes, quality indicators Abstract: Purpose: In the era of value-based healthcare, one strives for the most optimal outcomes and experiences from the perspective of the patient. So, patient experiences have become a key quality indicator for healthcare. While these are supposed to drive quality improvement (QI), their use and effectiveness for this purpose has been questioned. The aim of this systematic review was to provide insight into QI interventions used in a hospital setting and their effects on improving patient experiences, and possible barriers and promoters for QI work
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