Multilingual Competences and Labour Market Access: The Point of View of Swiss Personal Advisers in the Regional Employment Centres

Since the creation of regional employment centres in Switzerland, personal advisers and consultants have been playing an important role in the assessment of the unemployed and the jobseekers’ language skills and their promotion. In this study, 646 of these personal advisers from the three main speaking areas of Switzerland (French, German and Italian) were interviewed via an online questionnaire on how they practically assess the language skills of the jobseekers they deal with; on the reasons they do or not recommand and provide language courses; and on how these courses should be financed. There were also more general questions about the link between language skills and the labour market. Statistically significant differences were observed, for instance regarding the quality of the language-competence evaluation tools; the evaluated importance of language skills for labour market integration; and the relevance of language courses for jobseekers. A correlation was observed between these significant differences and two factors: the linguistic area and the unemployment rate in a given area. Some problematic issues of political interest linked to language skills and job recovery were also highlighted and discussed in this paper.