BARRIERS TO THE USE OF INTERNET BANKING AMONG NIGERIAN AND ZIMBABWEAN STUDENTS IN NORTHERN CYPRUS

The purpose of this paper is to analyse the factors preventing Nigerian and Zimbabwean university students from adopting internet banking services in Northern Cyprus. A survey was conducted to acquire data from one hundred Nigerians and one hundred Zimbabwean university students attending a private university in Northern Cyprus. Factor analysis results showed that the most important factor linked to the rejection of the usage of internet banking services among Nigerian and Zimbabwean students were people’s fears of the risk associated with such services. This was followed by students’ preferences to traditional banking practices, value barriers, infrastructure barriers, government obstacles and usage barriers. In order to compare the differences between the aforementioned factors for Nigerian and Zimbabwean students, independent samples t-tests were conducted. The study found that there was a significant difference between the Nigerian and Zimbabwean student’s preference for traditional banking practices, infrastructure and government obstacles. Interestingly, there was no significant difference between the Nigerian and Zimbabwean student’s fears over the risk associated with internet banking, perceptions of its value and usage barriers