AIR TRAFFIC CONTROLLER PERFORMANCE: A FIELD STUDY

Aviation industry has rapidly developed in our country like the worldwide. Related with the enhancement of air traffic numbers, air traffic controllers’ performance gets more importance. Sustainability of air traffic operations safety and security is related with air traffic controllers’ performance. Air traffic controller performance may be affected by the operational, environmental and technological factors. In this study, it is aimed to reveal out the performance factors of air traffic controllers who work in the top five airports in Turkey. It is also used related literature to generate the research model. According to the results of the study, it is found that airport site, working conditions and usage of informantion technologies have impact on air traffic controller performance