THE EFFECT OF EMOTIONAL INTELLIGENCE ON EMPOWERMENT

Empowerment consists of intrinsic motivation practices that give them more freedom, opportunity, authority and responsibility and give them a more active role in the enterprise in order to give employees more voice in managerial practices. In order for the empowerment to be expanded in an organizational sense, it should be ensured that employees act together with other employees. At this point, the concept of emotional intelligence comes into play. That the emotional aspect of empowerment plays a significant role and has/gives impacts on the value of emotion. Because emotional intelligence is a factor that makes individuals compatible with other individuals in terms of feelings, thoughts, attitudes and behaviors. Emotional intelligence and staff empowerment are considered to play an important role in the fact that employees can stay in the organization and show progress. The positive feeling that is possessed by the empowered employee will help in generating positive feelings in employees where this could most likely offer some help to employees, especially before they experience ‘emotional dissonance’. Essentially, employees need to engage in a certain degree of emotion in order to generate the appropriate feelings. Employees would be able to manage the required emotions if they are given a chance to facilitate and sense their own power and the significance of their role in the service transaction. The aim of this study is to examine emotional intelligence and empowerment together that have not been previously studied together in the literature. In this context, it has been tried to determine the relationship between the concepts of emotional intelligence and staff empowerment and to determine whether the emotional intelligence acquired in this relationship has an effect on personnel empowerment