THE EFFECT OF ROLE CONFLICT AND AMBIGUITY ON THRIVING AT WORK

In this study, the impact of role ambiguity and role conflict which emerge from job design on thriving levels of employees. Based on job demands-resources theory and socially embedded model of thriving at work, a research model was established and tested with data collected from 393 participants by using structural equation modelling. The results show while there is strong evidence that role ambiguity influence both dimensions of thriving at work, role conflict was found to have a significant effect only on vitality. The results support the hypothesis that role ambiguity impedes employee psychological health and hampers employee concentration on tasks, and in turn decrease vitality and learning. Whereas, role conflict has implications for affective processes, however, it may have positively contribute for cognitive processes –needs further evidence-. As a result, this study contributes to thriving at work in Turkish literature, supporting job demands-resources model and socially embedded model thriving at work