BENEFITS FROM THE IMPLEMENTATION OF THE ISO 14001 MANAGEMENT SYSTEM: A LITERATURE REVIEW

There are many benefits derived from the implementation of the ISO 14001 management system. These benefits were determined by studies conducted by different researchers. The paper reviews the literature using an electronic search in the ScienceDirect, ABI/Inform, Emerald databases to identify papers focusing on the adoption of the ISO 14001 standard and the benefits derived from implementing it. The paper identifies 20 articles about ISO 14001. The review suggests 13 benefits as the most usually analyzed by scholars. It is suggested that standard has clear benefits on operational and customer satisfaction and that the effects on financial performance are inconclusive. In addition, other key words could be included in future studies such as operational, market, quality, financial performance, and customer satisfaction in order to expand this search. The main contribution is that the paper identifies the literature gap and future research proposals with regard to the benefits of the ISO 14001 standards