This paper discusses the impact of e-governance powered by blockchain in
the project and program management industry. With the rise in technological innovations,
many countries have turned to e-governance for efficiency in service delivery,
transparency, and decision-making. E-governance backed by blockchain technology
entails improving the public services provision by implementing structures of
information and communication technologies. There are many challenges with the
traditional project management approach that causes organizations and its
stakeholders’ cost and time. Thus, the introduction of blockchain has given many
organizations a new approach to adopt in order to eliminate the challenges
associated with the typical project management approach. In spite of the
cutting-edge technology of blockchain and its broad applications in program
management and e-governance, there are still many challenges that restrain its
adoption on a broader scale. The research discusses the challenges of the blockchain
deployment in the program management field and e-governance in private and
government sectors and it highlights the efforts put by both sectors to make
use of the technology. Also, the research covers the opportunities and the
advantages of a blockchain adoption in various segments. The paper uses various case
studies in the UAE, in both private and government sectors, and a qualitative
research approach was implemented. The case studies were on government entities
such as Smart Dubai and the Ministry of Health Prevention and also private entities like DP World and
Emirates NBD. The paper concludes with recommendations and solutions on how to
maximize the benefit of blockchain in the program management industry and how
it is improving the decision-making process.
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