全部 标题 作者
关键词 摘要

OALib Journal期刊
ISSN: 2333-9721
费用:99美元

查看量下载量

相关文章

更多...

Optimizing Business Performance through KPI Alignment: A Comprehensive Analysis of Key Performance Indicators and Strategic Objectives

DOI: 10.4236/ajibm.2024.141003, PP. 66-82

Keywords: Key Performance Indicators (KPIs), Business Performance

Full-Text   Cite this paper   Add to My Lib

Abstract:

In the dynamic landscape of contemporary business environments, organizations face the challenge of achieving and sustaining optimal performance. This research explores the pivotal role of Key Performance Indicators (KPIs) in aligning with strategic objectives to enhance overall business performance. The study employs a comprehensive analysis, integrating qualitative and quantitative methodologies to investigate the intricate relationship between KPIs and strategic goals. The research delves into identifying, developing, and implementing KPIs across diverse industry sectors. By examining case studies, surveys, and interviews with industry experts, the study aims to uncover best practices in selecting and aligning KPIs with strategic objectives, considering the unique characteristics of each organization. Special attention is given to the contextual factors that influence the effectiveness of KPIs, such as organizational culture, industry dynamics, and technological advancements.

References

[1]  Franco-Santos, M., Kennerley, M., Micheli, P., Martinez, V., Mason, S., Marr, B., & Gray, D. (2007). Towards a Definition of a Business Performance Measurement System. International Journal of Operations & Production Management, 27, 784-801.
https://doi.org/10.1108/01443570710763778
[2]  Gartner (2021). Gartner Forecasts Worldwide Public Cloud End-User Spending to Grow 23% in 2021.
https://www.gartner.com/en/newsroom/press-releases/2021-04-21-gartner-
forecasts-worldwide-public-cloud-end-user-spending-to-grow-23-percent-in-2021
[3]  Hrebiniak, L. G. (2006). Obstacles to Effective Strategy Implementation. Organizational Dynamics, 35, 12-31.
https://doi.org/10.1016/j.orgdyn.2005.12.001
[4]  Kaplan, R. S., & Norton, D. P. (1992). The Balanced Scorecard: Measures that Drive Performance. Harvard Business Review.
[5]  Neely, A. (2005). The Evolution of Performance Measurement Research: Developments in the Last Decade and a Research Agenda for the Next. International Journal of Operations & Production Management, 25, 1264-1277.
https://doi.org/10.1108/01443570510633648
[6]  Paine, K. D. (2011). Measuring What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships. Wiley.
[7]  Parmenter, D. (2010). Key Performance Indicators: Developing, Implementing, and Using Winning KPIs. Wiley.
[8]  Rumelt, R. P. (2011). Good Strategy Bad Strategy: The Difference and Why It Matters. Crown Currency.
[9]  Weill, P., & Ross, J. W. (2004). IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Havard Business Review.

Full-Text

comments powered by Disqus

Contact Us

service@oalib.com

QQ:3279437679

WhatsApp +8615387084133